![]() ![]() ![]() For example, HPSA cannot fix an error in the installation package itself. HPSA cannot handle package error conditions.Removal and (Re)Installation does not fix actual errors. If the problem is related to a corrupted database within the control of the HPSA, the "cleanup" and reinstallation of the HP Support Assistant software may help resolve any issue(s).Ĭleanup and installation may fix general issues, primarily those having to do with a corrupted HPSA database on the client system. These settings allow you to use HPSA on your terms. There are settings to allow you to have the HPSA on the system without it updating your software "out from under you". Read sections, then decide if / how to proceed. Procedure Details - HP Support Assistant – Remove and Install After that, a new, fresh copy of the HP Support Assistant can be installed (which will auto-install the HP Support Solutions Framework software). The " complete cleanup" option described below uninstalls the existing version of the HP Support Assistant and its companion software, HP Support Solutions Framework. Stuck? Cannot reinstall the HPSA software? Standard installation works but does not actually help? HP Support Assistant - Remove and Install If you do not wish to reinstall the software, skip the installation portion. “Complete Cleanup” Uninstall of HPSA and companion software Read the first bits and then skip down to section HP Instant are two parts of the HP Support Assistant.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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